Privacy Policy & GDPR
At Glowvia, the protection of your personal data is a priority. This policy explains what data we collect, how we use it, and your rights concerning it, in accordance with the General Data Protection Regulation (GDPR — EU 2016/679).
1. Data Controller
Julien Rekai — support@glowviashop.fr
2. Data Collected
We collect the following data:
- First name, last name, email address, delivery address
- Payment data (processed directly by Shopify Payments, not retained by Glowvia)
- Order history
- Browsing data (cookies, IP address)
3. Purposes of Processing
- Order processing and tracking
- Communication related to your order
- Newsletter delivery (with consent)
- Improving user experience
4. Data Retention
Your data is retained for 3 years after your last order, then deleted.
5. Data Sharing
Your data is never sold to third parties. It may only be shared with our logistics providers (CJ Dropshipping) strictly within the scope of processing your order.
6. Your Rights
In accordance with GDPR, you have the following rights:
- Right to access your data
- Right to rectification
- Right to erasure (“right to be forgotten”)
- Right to object to processing
- Right to data portability
To exercise these rights, please contact us at support@glowviashop.fr. We will respond within a maximum of 30 days.
7. Cookies
Our site uses cookies to ensure its proper functioning, remember your preferences, and analyze audience. You can change your preferences at any time via your browser settings.
8. Complaints
In case of difficulty, you can file a complaint with the CNIL (French Data Protection Authority): www.cnil.fr.