FAQ

1. Are your products natural?

Yes, all our products are formulated with natural ingredients, without parabens or artificial colorants.

2. Do you ship to my country?

We ship to over 30 countries. If your country does not appear at checkout, please contact us at support@glowviashop.fr.

3. How long before I see results?

This depends on the product and your skin type. Generally, the first effects are visible after 2 to 4 weeks of regular use.

4. Can I return a product if I'm not satisfied?

Yes, we accept returns within 30 days of receipt. See our returns policy.

5. How can I track my order?

An email with your tracking number is sent to you as soon as your order is shipped. Please allow 24 to 48 hours after placing your order.

6. Are your products suitable for sensitive skin?

Most of our products are formulated to be suitable for sensitive skin. Please check the description of each product to verify.

7. How can I contact you?

By email at support@glowviashop.fr — we respond within 24 hours, 7 days a week.

8. Do you offer promo codes?

Yes! Subscribe to our newsletter to receive 10% off your first order with the code GLOW10.